About Dianne

Dianne has a 30+ year career in dentistry. She has experience in all phases of dental office operation - front desk, certified chairside assistant, and registered dental hygienist. Dianne also has a Bachelor of Science degree in human resource management and is currently enrolled in a Master of Business Administration program. Her business, Professional Dental Management, Inc., is based in Frederick, Maryland. Dianne has had numerous articles published in Dental Economics, Dental Practice Report, Dentistry Today, Dental Graduate, Dental Equipment and Materials, Insurance Solutions, Woman Dentist Journal, and RDH, as well as a chapter for a national dental hygiene periodontal textbook. She is well- known for her monthly column in RDH, entitled "Staff Rx" which addresses practice management problems faced by hygienists across the country. In addition, she authors a monthly column called "Practice Wisdom" for Woman Dentist Journal that is devoted to practice management. In 2005, Dianne was honored as a "Distinguished Dental Professional" by Dentsply. She was also named by Dentistry Today magazine as one of the "Top Clinicians in CE and Consulting" in 2006 and 2007.

In addition to her writing and consulting, Dianne speaks to dental groups across the United States. Her seminars include, but are not limited to:

Hire the BEST and Keep Them!
Care Considerations and the Periodontal Patient
Communication Tools for the Dental Professional

Systemic Influences on Oral Health
Prevention vs. Prosecution - Patient Care Issues in Dentistry
The Cleaning Lady Has Vanished! (1 hour comedy Keynote)

Dianne has consulted in dental offices across the United States and has successfully implemented programs that raise the level of productivity, efficiency, and profitability. She offers a one year full consultation, focused hygiene department consultation, or a one-day needs assessment program. All programs are tailored to the needs of the practice.

Dianne is a former adjunct faculty member at Guilford Technical Community College in the dental hygiene department. She formerly served on the Board of Directors for The Speaking/Consulting Network and is a member of The National Speakers Association, ADHA, Institute of Management Consultants, Maryland State Dental Association, and The Christian Medical/Dental Association.

Dianne D. Glasscoe, CEO • 2825 Roderick Rd. • Frederick, MD • 21704
Phone: (301) 874-5240 • Fax: (301) 874-5240• E-Mail: dglasscoe@northstate.net