About Dianne

What makes Dianne Glasscoe Watterson unique among speakers and consultants is her depth of knowledge and passion to help dental professionals excel. Her long career in dentistry - both clinical and business - spans more than three decades. In addition to being an RDH, Dianne also has a Bachelor of Science degree in Human Service Management and Master of Business Administration. Her business, Professional Dental Management, Inc., is based in Frederick, Maryland. Dianne has had more than one hundred articles published in Dental Economics, Dental Practice Report, Dentistry Today, Dental Graduate, Dental Equipment and Materials, Insurance Solutions, Woman Dentist Journal, and RDH, as well as several chapters for a national dental hygiene periodontal textbook entitled Foundations of Periodontics for the Dental Hygienist. She is well-known for her monthly column in RDH, entitled "Staff Rx" which addresses practice management problems faced by hygienists across the country. In addition, she authors a monthly column called "Practice Wisdom" for Dental Economics magazine that is devoted to practice management. Dianne is the author of Manage Your Practice Well, a comprehensive practice management text for dentists and office administrators.

In 2005, Dianne was honored as a "Distinguished Dental Professional" by Dentsply. She was also named by Dentistry Today magazine as one of the "Top Clinicians in CE and Consulting" in 2006, 2007, 2008 and 2009. In 2009, Dianne was chosen to serve on the Colgate Oral Health Advisory Board as a "Key Opinion Leader."

In addition to her writing and consulting, Dianne speaks to dental groups across the United States. Her seminars include:

Manage Your Practice Well - The New Practitioner
Manage Your Practice Well - Staffing, Staff Meetings, and Employee Manuals
Manage Your Practice Well - Financial Policy, Scheduling, and Hygiene Dept.
Care Considerations and the Periodontal Patient
Communication Tools for the Dental Professional
Systemic Influences on Oral Health
Prevention vs. Prosecution - Patient Care Issues in Dentistry

Dianne has consulted in dental offices across the United States and has successfully implemented programs that raise levels of productivity, efficiency, and profitability. Her consulting is business-oriented and dedicated to practice improvement. She offers a one-year full consultation, focused hygiene department consultation, or a one-day needs assessment program. All programs are tailored to the needs of the practice.

Dianne is a former adjunct faculty member at Guilford Technical Community College in the dental hygiene department. She formerly served on the Board of Directors for The Speaking/Consulting Network and is a member of The National Speakers Association, ADHA, Maryland State Dental Association, and The Christian Medical/Dental Association. She also serves on the editorial board for RDH magazine.

Dianne Glasscoe Watterson, MBA, CEO • 2825 Roderick Rd. • Frederick, MD • 21704
Phone: (301) 874-5240 • Fax: (301) 874-5240• E-Mail: dglasscoe@northstate.net